I got an EVDO card for a long weekend from Verizon, then returned it. “You’ll be prorated,” I was assured. I wasn’t, and instead got charged a full month’s fees for 4 days’ worth of use.
I thought I’d paid it anyway, but maybe not. Either way, I eventually got a message from “Miracle Financial”. I returned their call and left a message asking for them to call me back and let me know what they were calling about. I had also gotten a call from another financial company on the same night, but that one was looking for someone else. I figured that some predatory lending agency had gotten my number on an industry-wide spam list, so after doing my part for our new game of phone tag I didn’t think much else about it.
The next call I got was today, and came from an abusive gentleman who refused to let me leave the conversation in order to call Verizon. Instead he started yelling about my credit report (as if a $70 outstanding balance was going to put that dreamhouse of mine out of reach). “We’ll be calling you for seven years!” he bellowed, which didn’t make an awful lot of sense — I think the number comes from the years until an offense goes off your credit report, but who knows. I assume he does this all the time, so it must work despite the complete lack of sense.
I’m disinclined to feed money directly to people who call me up to yell at me, so I hung up on him and called Verizon. A maze of prompts later I get a human being, who told me that I couldn’t talk to them about the issue — I’d have to talk to the collection guys. Of course, the collection guy had already told me that I can’t talk to them about the incorrect charge, either. I just need to pay up, preferably by directly giving my credit card number to some lout who had called me out of the blue.
So I cut them a check. What else could I do? If a company decides you owe them money, they can simply refuse to listen to you or correct their mistake. Instead they’ll pay some professional dickhead in Massachusetts to harass you by telephone until you give up. If that fails they’ll tell every other corporation how terrible you are. Unless you’re a lawyer with a lot of free time, there’s not much you can do about it.
I remember many still, sunny Sunday mornings at UVA when the perfect awfulness of my hangover was wrenched into consciousness by an angry collections call. Not for me, of course — I’m actually surprisingly good at paying my bills, despite only opening my mail once a month or so. Instead it was for the people who had the phone number before me. They would tell me not to deny that I was [name other than my own], and strongly encourage me to settle my outstanding debt immediately. And they’d do with the same prerecorded call every time. I eventually had to track down the company responsible, call during business hours and politely ask them to shut the fuck up. To their credit, they did. Still, you have to wonder about what would drive someone into a career of professional unpleasantness.
Anyway, it’s a lousy thing to have happen in the middle of your day, and all the more infuriating because these jerks don’t even have a web presence for me to sheepishly submit my payment to — instead I had to speak to an actual person. I still refused to do anything other than mail them a check, but that didn’t make me feel much better. Will polluting their nonexistent Google ranking help? Nah, probably not. But dammit, I have to try.
Hey guys I had a cell phone bill that was 400 dollars, I got a letter in the mail from this company and called them the same day, paid half that day and the other have 2 days later, I talked with Susie and she was not rude to me ( lucky I guess ) I paid with my debit card, I got a confirmation number saying it was paid in full and ask about some kind of letter saying I paid it, she said I would get a letter saying my debt was paid in full in 10-15 buiniess days is this true? if not and these fuckers want to take more of my money well me and my deadly ladies Shelly and Sharlene are going to for my letter! :D Anyone know if I will get a letter in 10-15 days saying I paid this?
Hey guys I got my letter saying closed account paid in full today, these people have done me no harm so far, but god spare them of my wrath if they ever did….
They have not followed the law that states that you can request that they do not contact you again and they cannot.
I have written to them saying that they must not contact me again twice now. I bet that they will try to contact me again and again.
Verizon may have terrific coverage but they have insanely bad public policy. I had a backup phone I got on ebay so when my regular phone crapped out (which it did often), I would not be left in the cold. It worked fine, so I did not activate the warranty phone they sent me. I did send the crashed phone to Verizon within the 10 days allowed. Then they tried to charge me for the broken phone for months. I’d go through hell trying to sort it out with them and then when I thought I had succeeded they dropped my service. I went directly to another provider and got a plan without any contract.
Through an FCC complaint I filed, I learned that they based the bad bill on their assumption that because I did not activate the warranty phone, I must have kept the old one. The lesson I learned, never enter into a contract with these corporations and their millions of minions. To them you are just another lowlife scumbag.
I just got a call from Miracle Horizon. What a scam! They claimed I owed Verizon wireless $42 for a number that was never owned by me or my kids..They even had the last 4 of my social! I hung up on them and called Verizon. They said I was paid up, and always had been…They refered it to their fraud dept. Look out for this scam and NEVER pay a collection agency until you do ALL your homework.
First of all Miracle Horizon is probably not the same company as Miracle Financial and you shouldn’t pay a bill if you do not check the validity of the company. With the said, it sounds to me like you guys have issues with verizon, and Miracle Financial is doing what they were hired to do, and collecting debt. This may not be the most desirable position but cell phones can be considered a luxury item, and many people get these smart PDA phones without a steady income to pay for them. Bottom line, don’t sign on for things you can’t afford, and if you think you are all paid up check with the company, but don’t take it out on the company actually doing their job. I think you all can understand the importance of doing ones job, and making sure the economy is in check.
i knew i had a bill over in collection. i was unemployeed and needed to spend money on important things i.e. food + shelter. these people( Miracle Finacial ) began calling. thought it was a scam but talked to vzn. they send their unpaid accounts to them they said. paid it and my credit history was adjusted. took 2 weeks tho. my credits’ still garbage from other debts. damn student loans….
i was weiry too but turns out to be legit. things are so sketchy now, but this turned out ok. one less unpaid bill….
I had been getting calls from Miracle Financial but the debt was not for me or the number I have had for the past 13 years. I informed them I was not who they were looking for but I still get calls. The people are polite and the calls are not early in the morning or late at night but I still can’t seem to make the calls stop no matter what I say. According to Verizon I am all paid up so why are they still calling me?
I just got a letter from this Miracle Financial Inc. After I promptly called them to dispute the claim, the lady basically called me a liar and that I need to pay the 200 bucks anyway. What do I do? I don’t have 200 bucks to pay a bill I never got.
To all that matter… i work collections, after about 3 months Verizon will take the account back from this collection agency and try to work it another way. I don’t dispute that I owe Verizon $379, but I’ll be damned if I pay for disconnect fees and late charges that I don’t owe, after suspending the account. The agreement was suspension cost only $9.99 per month, per line. Not an additional $475. Therefore, keep chasing me, my new phone isn’t in my name, guess you’ll have to take it another way…. hahaha
I closed my verizon account and had to pay over $300 and since I didn’t they sent my bill to piece of shit miracle financial. They do not call me alot but when I call them to make payment arrangements the lady is a bitch. I asked to talk to someone else and after 5 times of gettin her and bitching she sent me to talk to a guy, big asshole. I hung up on them and do not plan on calling them back anytime soon..guess they need to wait for my money.
I HATE THAT LADY Lisa she is stupid and ignorant all I asked was for a letter showing that the account was paid and she was stupid about it she said that the letter comes from another agency that prints their letters. I demanded that they sent me a letter by fax and they refuse.
i am with u maggie,that,i will be nice,over at that company is very very ignorant she needs to go back and take a class on how to be more classy because not only do she not no how to talk to people she sounds stupid….i would not wont her representing my company at all,just because we owe a bill that dnt mean she can taik to u like trash……
My wife received an extremely rude phone call from Miracle Financial last week. They claimed back in 2006 I incurred a debt with Verizon Wireless for $118. The debt actually happened back in 2005 but the kicker to this is that I filed for chapter 7 bankruptcy and that debt was discharged in June of 2005. It is against the law for a company to try and collect a debt, or take any other action, with a person who has had a debt discharged in a Federal Court. According to the law, the company trying to collect on a debt that was discharge via chapter 7 bankruptcy, they can be penalized. So anybody out there with a similar situation, beware. Do not give in to the scum sucking Miracle Financial trying to collect on a debt that cannot be collected legally.
WHOA…just got a preditor phone call from this man who asked for my 4 digit social up front.?? I told him I didn’t recognize his CO’s name and asked him what he wanted..all he would say was….I need your 4 digit social…wow….I asked what this was in regard to and he asked if I got a letter from them yet…I said no and he said I better comply when I do???? Then he hung up……wow
So I guess now they will do the calling every hour on the hour, seven days a week…..bit….Guess what guys…..if I had a job I would pay you, since I got laid off…..there is nothing so why bother me with all the harrassment ?????? I hate the 3 credit reporting NATZI agency’s who now own our citizens….who put them in charge? Why doesn’t anyone reform them? It’s a joke….
Yeah I’m on a personal crusade to bring down crappy Verizon. Every time I see one of their commercials I growl at the television screen. But pretty much they lied to me about the cost of their wireless broadband service (The store clerk said it was $20 dollars a month when it was $70) and charged me $288.40 for canceling my service agreement with them. I tried to fight it with both them and my attorney general office, but neither worked. Note, Verizon claims that their contract is the receipt, which should be against the law, but apparently they can do that which shows how shady they are. Plus my receipt was not signed, but they claimed they had my signature on record. To heck with big government, its big business you can’t fight! But now I have gotten my letter for Miracle Financial and I’ll pay them in increments as I told Verizon I would do months ago. And if they don’t accept it, then hey what can I say; if you’re foolish enough not to except payment on a debt then what do you want from me? Thankfully they can’t call me to yell at me I don’t think they have a number for me. On the return envelop they have a space to leave your phone number. I guess they want to call and yell at me and blow up my phone with angry messages. Like I would really give them that privilege.
Does anyone have the mailing address for Miracle Financial? I keep asking for it to make payments and they refuse to give it to me to make payments. They also will not tell me how much I owe. Gotta love that….I hate verizon.
Miracle Financial, Inc.
52 Armstrong Road
Plymouth, MA 02360
PHONE: (508) 746-1550
TOLL FREE: (800) 706-5255
FAX: (508) 746-1919
Here is Miracle Financial, Inc. information if anyone needs it!
P.S. Verizon still and always will suck!
I also am having and awful issue with Miracle Financial. My son was on my cellular policy and when he added his girlfriend to the policy I cut them loose. I called Verizon wireless and had their 2 numbers removed from my policy put it in my sons name. Un fortunatley, my ssn and name were still attached to the account. My son stopped paying on the account when verizon stopped billing them. They had been making monthly payment to Verizon and then Voila! No more bills. We even had separate account numbers. Out of the blue, I get a call from Miracle financial, demanding money. One hundred dollars more than the kids originally owed. These people at Miracle Financial are incredably rude, literally screaming at me and demeaning me over the phone. Today someone screamed at me to enjoy my bad credit and hung up on me. It is impossible to reason with them. Help! Help! Help! What do I do with this company? I tired speaking with verizon wireless staff and after 45 minutes on the phone and 2 differnt people, they simply told me the account was sold to a collection agency. Any advice anyone?